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At Audrey & Brooks, we want every shopping experience to be simple, secure, and worry-free. That’s why every order comes with Free Shipping, Payment Protection, and a 30-Day Return Policy, giving you the confidence to shop at your own pace. We carefully select stylish, comfortable pieces designed to become effortless favorites in your wardrobe. Shop with confidence and enjoy a smooth experience from checkout to delivery.
Frequently asked questions
Do you offer free shipping?
Yes, we offer Free Premium Shipping with UPS + Track & Trace, because we value you as a customer and want to provide you with the best service.
Can I return the item(s) if I don’t like them?
Yes, you can return your order within 30 days of receiving it.
How can I track my order?
You can track your order by entering your Order Number + Email/Phone Number on the "Track Your Order" page. Once you’ve entered your information and clicked "Track," you will be able to see the status of your order.
What payment methods do you accept?
You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, Apple Pay, Google Pay, Maestro, and Shop Pay.
Will I receive a confirmation email after placing an order?
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: info@audreyandbrooks-newyork.com
Free Shipping
We offer Free Shipping for maximum customer comfort. Your satisfaction is important to us, which is why we offer smooth and free delivery.
Easy Returns
Feel free to contact us. We're ready to help and provide you with the right guidance.
100% Secure Payments
We offer you a variety of secure payment options. Pay easily and enjoy a safe shopping experience.